Shipping Policy

Legal Disclaimer

GIGILLE values your business and strives to provide a seamless shopping experience. This policy outlines our procedures to ensure your products arrive safely and promptly at your door.

Order Processing & Handling

All orders are carefully prepared, packaged, and inspected prior to shipment. Because our candles are hand-poured in small batches, processing times typically range from 2–5 business days.

During high-volume seasonal periods or product launches, handling times may extend. We appreciate your patience as we ensure every candle meets our quality standards.

Shipment & Delivery Timeline

Once dispatched, you will receive a tracking number via email. Delivery estimates are guidelines provided by the courier and may vary based on destination, weather conditions, or service interruptions.

Customers are responsible for providing an accurate delivery address. If a package is returned due to an incorrect address, additional shipping fees may apply for reshipment.